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My mum, out of the goodness of my heart, agreed to my request to pop round to my house and check whether the expected parcel from Amazon containing Sarah's redelivered Christmas present had arrived.

It had.

It had, as I feared, been left on the crukking doorstep.

I'm willing to bet good money that that was how the last one went missing - left on the doorstep, someone made off with it. If my mum hadn't gone round to check, who knows whether I'd have had a present to give to Sarah?

This may be a daft question, but whatever happened to popping a card through the letterbox of the "we tried to deliver but you were out" variety?

Honestly, the post office hasn't been the same since my grandfather left. If he hadn't been cremated, he'd be spinning in his grave.

I think I may have to write a sternly worded letter to the post office about this one. I don't often get really angry, but this is too much.

OTOH - my mum's brilliant.

David.

(no subject)

Date: 2008-12-22 09:54 pm (UTC)
From: [identity profile] emperor-zhark.livejournal.com
I've had that before. I've been told they're actually not allowed to leave a parcel in an insecure or exposed location. I think they're allowed to leave it in a porch or another sheltered location, providing it's hidden. In my experience, Royal Mail are pretty good about it if you complain to the delivery office (not the Post Office - they have nothing to do with deliveries). It's usually a temp that's responsible.

OTOH, if it was supersaver, then you're probably dealing with a local part-time courier working directly for Amazon.

In any case, if it doesn't arrive, then legally it's the seller's responsibility to make sure it's replaced or refunded. It never ceases to amaze me how many eBay sellers don't get this!

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